How Are Cancellations, Changes, and Third-Party Costs Handled?
The written confirmation and service-specific terms control cancellations, refunds, changes, and committed third-party costs.
Beyond the Destination Tours
Last Update a month ago
Cancellation, change, and refund terms vary by service.
The controlling terms are the current written quote, proposal, invoice, agreement, checkout terms, and confirmation for the actual booking.
Costs that may already be committed can include:
- completed planning or consulting;
- reserved staff time;
- vehicles;
- hotels;
- venues;
- attractions;
- tickets;
- permits;
- restaurants;
- outfitters;
- printing;
- materials;
- deposits;
- other third-party services.
Third-party providers control their own cancellation deadlines, deposits, refund rules, age limits, waivers, and operating requirements.
BTD Tours cannot promise that a general policy overrides a third party's terms.
If you need to change or cancel a confirmed service, contact BTD Tours as soon as possible:
[email protected] 970-462-3014